ADDRESS

2709 Coastal Highway 17,
Suite 1A
Richmond Hill, GA 31324
Phone: 912.459.2757
Email: info@lavenderhillspasalon.com



HOURS

Mon-Thurs: 9am-7pm
Fri: 9am-5pm
Sat: 9am-4pm
 

POLICIES

Children

Lavender Hill SpaSalon is an environment in which we want you and others to relax and experience the ultimate in service. For your comfort, and the comfort of others around you, we ask that children be in the salon, accompanied by an adult, only if they are receiving services.

 

Cancellation Policy

Cancellations must be received at least 24 hours prior to appointment time or a cancellation fee will be charged. Late arrivals will be accommodated to the best of our ability and will be charged for the original scheduled service. A credit card is required to hold an appointment for any service(s) over $80. No-shows will be charged the full service fee.

Spa Etiquette

 

Arrival

If scheduling a spa services, please plan to arrive 10 to 15 minutes prior to your appointment time to give yourself time to relax or change into spa attire and slippers if you are having multiple services. We do offer lockers for your clothes or possessions during the duration of your appointment at Lavender Hill.

 

Cancellation Policy

Cancellations must be received at least 24 hours prior to appointment time or a cancellation fee will be charged. Late arrivals will be accommodated to the best of our ability and will be charged for the original scheduled service. A credit card is required to hold an appointment for any service(s) over $80. No shows will be charged the full service fee.

 

Gratuities

Leaving gratuity is up to the client’s discretion. As in most service-based businesses, it is common to leave gratuity when the service professional has performed a service to the client’s satisfaction. Customary gratuity in spas and salons is 20% or more of the cost of the service(s) given. Unless noted, gift cards for treatments and/or packages do not include gratuity.

 

Shaving

If you have booked a body scrub or pedicure, we recommend shaving the day prior to your spa visit. For our male guest receiving a facial, we recommend to shave at least two hours prior to your appointment.

 

Body Waxing

For the best result from a waxing, it is suggested to obtain two weeks worth of growth before scheduling these appointments.

 

Noise

Your spa experience is supposed to be a tranquil one; we ask that you turn off cell phones and pagers prior to entering the spa so that all of our guests can have the best experience possible. We also ask that you make other arrangements for small children during a spa appointment.